Refunds and Exchanges
xNasozi will be happy to exchange or replace a damaged item within 30 days of original shipment. Items for exchange must be returned before the replacemetn is dispatched. Refund requests are reviewed on a case-by-case basis, but unfortunately we cannot honor requests that are based on color discrepancy or change of heart (please see additional information below). Custom orders may not be returned or exchanged. Store credit will be issued in these cases. Return of Made-to-Order purchases are also subject to review. If there is an issue, please message an image(s) along with a detailed description to initiate the process.
Shipping costs will only be refunded if item is damaged while in transit.
Additional policies and FAQs
***Colors may differ slightly depending on your computer or smartphone screen. Swatches can be mailed by request for no additional fee.
Please message for Wholesale and Drop shipping information.